1. Dispatch timeline
-
Orders are processed and dispatched within 1–4 working days after payment.
-
Additional time may apply for special items or peak seasons.
2. Shipping methods
-
Domestic orders ship via registered private couriers or India Post.
-
International orders ship through registered international couriers or international speed post.
-
Delivery timelines depend on location:
-
India: 2–7 business days
-
International: 7–21 business days (customs not included)
-
3. Shipping charges
-
Calculated at checkout based on weight, destination and courier.
-
Free shipping may be offered during promotions.
4. Packaging
We package comics securely using:
-
Cardboard stiffeners
-
Bubble wrap
-
Waterproof sleeves
-
Protective cartons
Rare or high-value comics receive extra reinforcement.
5. Tracking
You will receive a tracking link via email after dispatch. Tracking availability depends on courier method.
6. Delivery address responsibility
-
Please provide accurate address and phone number.
-
Failed delivery attempts may lead to re-delivery charges or depot pickup requirements.
7. Customs & duties (international)
-
Buyer is responsible for any customs duty, import tax or country-specific fees.
-
Customs delays are beyond our control.
8. Delays & exceptions
Weather, courier issues, holidays, and customs processes can delay delivery.
We will assist you in tracking and resolving courier-related issues.
9. Lost or damaged parcels
Inform us immediately with photos of packaging and product.
We’ll initiate a claim with the courier. Resolution depends on courier investigation.
10. Local Pickup
Local pickup may be available. Select “Local Pickup” at checkout if applicable.
For shipping-related assistance email hi@nostalgcomics.com